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AI, Automation And The Future Of Banking

已有 129 次阅读2017-12-30 12:58

AI, Automation And The Future Of Banking

In 2012, an article published on Gizmodo stated that the best chatbot in the world is awful. Last year, Forbes published an article titled Chatbots Will Be Your New Best Friend.” This dramatic change in attitude toward chatbot apps wouldn't be possible if it weren't for the recent major advancements in artificial intelligence, machine learning, and big data analytics—the combination of which drives innovation across every industry. Unlike in the 19th century, though, the effects of globalization and automation are spreading across the developing world. Economist Branko Milanovic's Elephant Curve ” shows how people around the globe, ranked by their income in 1998, saw their incomes increase by 2008. While the income of the very poor was stagnant, rising incomes in emerging economies lifted hundreds of millions of people out of poverty People at the very top of the income scale also benefited from globalization and automation.

From email marketing to lead gen to SEM, the martech platforms above are leveraging artificial intelligence as we know it today to deliver better results than humans could ever accomplish on their own. Each is a piece of the marketing puzzle working together with a unique purpose for better performance.

Companies like Descartes Labs , for instance, employ machine learning to analyze satellite imagery to forecast soy and corn yields. The Los Alamos, New Mexico startup collects five terabytes of data every day from multiple satellite constellations, including NASA and the European Space Agency. Combined with weather readings and other real-time inputs, Descartes Labs can predict cornfield yields with 99 percent accuracy. Its AI platform can even assess crop health from infrared readings.

It was a harsh reminder of the dangers of historical nostalgia, and of seeing both the past and future alike through rosy spectacles. Did the dioramas and futuristic sets that Asimov saw that day in August include similar scenes of segregation? I've looked through dozens of photos from the Futurama II exhibits and have yet to see anything but a sea of white faces. As Yale PhD candidate Erin Pineda reminds us in her upcoming Appendix article about how the Brooklyn chapter of the Congress of Racial Equality attempted to block the opening of the 1964 World's Fair, sometimes dreams of a utopian future can obscure harsh present-day realities.

Now, it's time to sit back and watch your bot answer questions all by itself. Whenever you're away, your bot will continue providing friendly customer support 24/7. Immediately switch to live support with the click of a button. The best part? Our bots are fool-proof. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.

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